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Case Study

DUX Hub

Smart Price List Management Platform

A native iOS application delivering intelligent, role-based price list access across multiple territories, currencies, and business models for DUX teams worldwide.

DUX Hub iOS app home screen with Team Portal, Visit Website and Price Lists
5
Territories
6
Currencies
5
Pricing Categories
5
User Groups
Client Overview

A Global Luxury Sleep Brand with Complex Pricing Needs

DUXIANA is a Swedish premium sleep brand operating across multiple international markets with different pricing models, currencies, territories, and reseller structures. The brand serves a wide network of store associates, corporate sales teams, resellers, and internal management — each requiring access to different pricing information depending on their market and role.

As the business grew internationally, managing and distributing price lists manually became increasingly complex. DUX required a centralised, scalable platform that could intelligently deliver the right pricing data to the right user in the right currency — from a single mobile application.

Luxury Sleep & Retail
Industry
Sweden
Headquarters
Native iOS (iPhone & iPad)
Platform
Auth0 (Role-Based Access)
Authentication
The Challenge

Managing Global Pricing Without a Centralised Platform

DUX operates across multiple international markets with different pricing models, currencies, territories, and reseller structures. Without a centralised digital platform, teams depended on static PDF documents and printed catalogues — creating a set of operational challenges that grew with every new market.

Static PDF and Printed Catalogue Dependency

Users across all markets depended on printed catalogues and manually distributed PDF files to access pricing information, with no dynamic or automated delivery mechanism.

Territory and Currency Complexity

Different countries required different pricing structures, and multiple currencies needed to be supported simultaneously — making manual management error-prone and time-consuming.

Incorrect Pricing Exposure Risk

Without role-based access controls, there was a real commercial risk of users accessing wholesale, contract, or hospitality pricing they were not authorised to see.

Time Lost Searching for the Right Price List

Teams spent significant time locating the correct price list for their territory and currency, with no intelligent system to surface the relevant document automatically.

No Scalable Global Solution

As DUX expanded into new markets, the manual approach could not scale. A centralised platform was needed to dynamically deliver pricing data based on market and user role.

Lack of a Unified Mobile Experience

Store associates, corporate sales teams, resellers, and internal management had no single mobile application to access pricing and operational information from the field.

The Solution

DUX Hub — A Native iOS App for Intelligent Price List Access

A native iOS application named DUX Hub was designed and developed to provide intelligent, territory-aware price list access for DUX teams globally. The application allows users to access territory-specific price lists, switch between currencies dynamically, and view only the pricing categories they are authorised to see — all from a clean, mobile-first interface optimised for iPhone and iPad.

DUX Hub home screen showing Team Portal entry

Team Portal

A dedicated internal portal giving DUX team members access to resources and operational content relevant to their role and market.

DUX Hub price list categories for the Nordic territory

Price Lists

The core feature of DUX Hub — role-based, territory-aware, and currency-sensitive price list access, served dynamically based on the logged-in user's profile.

DUXIANA website embedded inside DUX Hub

Visit Catalogue on Multiple Currencies

View the full DUX product catalogue in currencies such as SEK, NOK, DKK, or EUR — directly on your iPhone or iPad. Switch currencies instantly and the correct price list PDF loads automatically.

Core Features

Six Features That Power the Platform

Territory-Based Pricing

After login, the system automatically identifies the user's territory and displays the appropriate pricing data by default. Users can also manually switch territories when required. Supported territories include Nordic, Europe, UK, US, and Prime/APAC.

Dynamic Pricing Categories

Based on the selected territory, the app dynamically displays relevant pricing categories: DUX Wholesale, DUX Hospitality, DUX Contract, DUX RRP, and DUX RRP Ex-VAT. Only the applicable pricing types are shown for each region.

Multi-Currency Support

The platform supports SEK, NOK, DKK, EUR, GBP, and USD. Users can switch currencies dynamically, and the corresponding price list updates automatically — eliminating manual currency lookups and reducing pricing errors.

Smart Price List Delivery

Price list PDFs are served dynamically based on the user's territory, currency, role, and language. This removes the need for manual searching and ensures users always receive an accurate and current price list.

Role-Based Access Control

The application ensures users only access pricing information relevant to their permissions. Management, corporate sales, stores, resellers, and internal teams each receive different pricing visibility based on their assigned role.

Simplified Mobile Experience

DUX Hub was designed for iPhone and iPad with a clean, intuitive interface. The home screen provides quick access to Team Portal, Visit Website, and Price Lists — efficient navigation from any location.

User Workflow

From Login to the Right Price List in Seconds

The end-to-end workflow was designed to minimise steps and eliminate manual decision-making. The correct territory, pricing category, and currency are surfaced automatically — the user simply confirms or adjusts as needed.

  1. STEP 01

    User logs into DUX Hub

  2. STEP 02

    User lands on the home screen

  3. STEP 03

    User taps Price Lists

  4. STEP 04

    Territory is auto-selected based on the user's role and market

  5. STEP 05

    Relevant pricing categories are displayed for that territory

  6. STEP 06

    User selects a pricing type

  7. STEP 07

    Price list loads in the default currency for that territory

  8. STEP 08

    User can optionally switch currency using the currency selector

  9. STEP 09

    Updated pricing information is displayed instantly

DUX Hub profile screen on iPad showing the DUX.TEST user with UK territory, Get in Touch and Log out actions
Profile

One Profile, One Market

A simple profile screen showing who's signed in, their territory, and a direct line to support.

  • Personal Profile

    Each user has their own identity — like John — tied to their role and market.

  • Territory at a Glance

    A flag indicates the active region, so pricing and content always match the user's market.

  • Get in Touch

    A direct line to DUX support is one tap away, right from the profile screen.

Business Impact

Five Measurable Improvements Across the Business

5
Territories Served
6
Currencies Supported
0
Manual PDF Distribution
5
Pricing Categories
1
Unified Mobile App

Improved Pricing Accuracy

Users always see pricing relevant to their territory and role, significantly reducing incorrect pricing exposure. Auth0 role detection and territory-aware routing ensure the right price list is always delivered to the right person.

Reduced Manual Effort

The platform eliminated dependency on printed catalogues and manually distributed PDFs. Price lists are now served automatically based on the user's profile — removing operational overhead across every market.

Faster Retail Operations

Store associates can access accurate pricing instantly without navigating complex workflows or waiting for the correct document to be sent. The right price list is available the moment they need it.

Better Global Scalability

The system supports multiple territories, currencies, and languages from a single centralised platform. New markets can be onboarded without rebuilding the application.

Enhanced User Experience

The simplified mobile-first experience improved usability for retail teams and international partners. From a clean home screen, users reach their required price list in seconds — on iPhone or iPad.

Technology Stack

Built on Modern, Enterprise-Grade Technologies

Platform
Native iOS
Frontend Framework
SwiftUI
Identity & Access
Auth0
PDF Storage
Firebase
Data Layer
REST APIs
Pricing Engine
Multi-Currency
Access Control
Role-Based Access
Document Layer
Secure PDF Delivery

Building a global retail or distribution platform?

Talk to our team about role-based access, multi-territory pricing, and enterprise iOS development.

Talk to Our Team
FAQ

Frequently Asked Questions

DUX Hub is a native iOS app that gives DUX teams intelligent, role-based access to price lists across territories, currencies, and user groups.

The app supports multiple currencies and updates the relevant price list dynamically based on the selected territory and user profile.

Yes. DUX Hub uses role-based access control so users only see pricing information relevant to their permissions.

Yes. The platform was built to reduce manual distribution and serve the correct price list directly inside the app.

Yes. It is designed for teams working across multiple territories, currencies, and business models.

DUX Hub is built for native iOS, optimised for both iPhone and iPad.

Yes. A similar platform can be designed around your territories, pricing rules, user roles, and document delivery needs.

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