TL;DR
- Businesses need Dynamics 365 consultants who can improve CRM, ERP, automation, reporting, and long-term adoption.
- The best Dynamics 365 consultants do more than implementation; they help with workflow design, system integration, data migration, and user training.
- Top UK Dynamics 365 partners include Evangelist Apps, Dynamics Square, Avanade, HSO, and RSM, depending on business size and project type.
Choosing the right Microsoft Dynamics 365 consultant can directly impact how efficiently your business manages sales, customer relationships, operations, reporting, automation, and long-term growth.
Today, UK businesses look for strategic partners who can help them modernize processes, improve visibility across teams, connect fragmented systems, and prepare for AI-driven workflows inside the Microsoft ecosystem.
That is exactly why the demand for experienced Microsoft Dynamics 365 consultants continues to grow across the UK market.
Microsoft recently reported that Dynamics 365 revenue increased 23%in FY25 Q4, and its Copilot family surpassed 100 million monthly active users across commercial and consumer use.
That growth is a clear signal that more businesses are investing in the Microsoft stack and expecting partners to bring real implementation depth, not just licensing advice.
This guide covers some of the best Microsoft Dynamics 365 consultants in the UK for businesses looking to invest in CRM transformation, ERP modernization, workflow automation, AI readiness, and scalable digital operations.
Need help with Dynamics 365 implementation, migration, or optimization?
Book a FREE consultation call with Evangelist Apps to see how the right partner can reduce risk and improve rollout.
Why Businesses Are Investing in Dynamics 365
Businesses across the UK are increasingly adopting Microsoft Dynamics 365 because it combines CRM, ERP, automation, analytics, AI, and cloud capabilities within one ecosystem.
Instead of relying on disconnected tools across departments, businesses are using Dynamics 365 to:
- centralize customer, sales, and operational data in one platform
- improve collaboration between sales, support, finance, and operations teams
- automate repetitive manual workflows and approvals
- gain faster reporting and decision-making visibility
- reduce dependency on disconnected legacy systems
- prepare teams for AI-driven business operations
For many businesses, the biggest challenge is not purchasing Dynamics 365 itself, but –
- choosing the right implementation strategy
- integrating Dynamics with existing systems
- ensuring long-term user adoption
- scaling the platform with future business growth
- building workflows that teams actually use effectively
That is where the right Dynamics 365 partner becomes critical.
What Makes a Great Microsoft Dynamics 365 Consultant?
The best Microsoft Dynamics 365 consultants help businesses improve workflows, connect systems, automate operations, and increase adoption across teams.
A reliable Dynamics 365 partner should combine:
- functional consulting for sales, service, and operational workflows
- technical expertise for integrations, migrations, automation, and reporting
- industry-specific implementation experience
- training, adoption, and post-launch support
This balance matters because many CRM projects fail due to poor process alignment, disconnected systems, or low user adoption rather than the software itself.
The strongest Microsoft Dynamics partners usually understand both the technical and commercial side of transformation.
9 Best UK-based Microsoft Dynamics 365 Consultants
Here are the 9 best Microsoft Dynamics 365 consultants and partners in the UK that businesses should consider partnering with:
- Evangelist Apps
- Dynamics Square
- Avanade
- HSO
- Western Computer
- Encore Business Solutions
- Hitachi Solutions
- Columbus Global
- sa.global
- RSM
Now let’s discuss them in detail.
#1. Evangelist Apps
Founded
2003
Headquarters
London, United Kingdom
Evangelist Apps is one of the most practical and commercially focused Microsoft Dynamics consulting partners for UK businesses looking to modernize operations, customer management, and business workflows.
Evangelist Apps is an official Microsoft Solutions Partner with expertise across CRM systems, AI-driven transformation, enterprise software development, workflow optimization, and cloud-based digital solutions.
Unlike many traditional consulting firms that focus only on implementation, Evangelist Apps combines consulting, custom software development, product engineering, and CRM modernization under one delivery model.
Evangelist Apps has worked with recognized brands such as British Airways, British Gas, UBS Bank, Hästens, Third Bridge, and NEO Bank.
Best For
- Businesses looking for custom CRM development
- UK enterprises and SMBs planning digital transformation
- Organizations requiring workflow automation and AI readiness
- Companies seeking long-term product engineering support
Industries Served
- Finance
- Healthcare
- Retail
- Logistics
- Professional Services
- Enterprise Technology
Dynamics 365 Services Evangelist Apps offers
- Microsoft Dynamics 365 consulting
- Custom CRM development
- CRM modernization and migration
- Workflow automation
- Power Platform integration
- AI and automation consulting
- Enterprise application development
- Cloud transformation
- API integrations
- Reporting and analytics setup
- Support and optimization
Key Features
- Microsoft Solutions Partner expertise
- Strong custom CRM capabilities
- AI-focused transformation support
- UK presence with global delivery capabilities
- Enterprise software engineering experience
- Practical business-first consulting approach
- End-to-end project delivery
- Complex transformation project experience
Why Businesses Choose Evangelist Apps
Businesses often choose Evangelist Apps because the company focuses heavily on practical business outcomes instead of generic implementation work.
Its consulting approach centers around reducing manual operations, improving visibility, automating repetitive workflows, and helping organizations build scalable digital systems.
For businesses planning long-term modernization rather than short-term CRM setup, this approach creates significant value.
Book a FREE call with Evangelist Apps for your requirements today.
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#2. Dynamics Square
Founded
2011
Headquarters
London, United Kingdom
Dynamics Square is a well-known Microsoft-focused consulting and implementation company with strong specialization in Dynamics 365 solutions.
The company is recognized for providing consulting, implementation, migration, support, and optimization services across CRM and ERP environments.
It has built a strong reputation for helping organizations deploy Microsoft business applications while improving operational efficiency and customer management.
Best For
- Businesses looking for dedicated Dynamics expertise
- Organizations planning Microsoft ecosystem adoption
Services They Offer
- Dynamics 365 implementation
- ERP consulting
- CRM consulting
- Cloud migration
- Data migration
- Microsoft Copilot consulting
- Managed support services
- System integrations
Industries Served
- Manufacturing
- Retail
- Distribution
- Professional Services
- Finance
Key Features
- Microsoft-focused consulting specialization
- Large team of certified consultants
- End-to-end implementation services
- Strong ERP and CRM expertise
- Ongoing support capabilities
- Multi-industry project experience
Why Businesses Choose Dynamics Square
Businesses often shortlist Dynamics Square because of its specialized focus on Microsoft business applications and its ability to manage large implementation projects.
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#3. Avanade
Founded
2000
Headquarters
Seattle, United States (with strong focus on UK)
Avanade is one of the most recognized Microsoft consulting firms globally and is widely known for enterprise transformation projects.
The company works extensively across cloud modernization, AI, analytics, ERP, CRM, cybersecurity, and digital workplace transformation.
For enterprise organizations already deeply invested in Microsoft technologies, Avanade is often considered a strong strategic consulting option.
Best For
- Large enterprises
- Global digital transformation initiatives
- Complex Microsoft ecosystem deployments
Services They Offer
- Dynamics 365 consulting
- Cloud transformation
- AI and analytics consulting
- ERP modernization
- CRM implementation
- Managed services
- Data and security consulting
- Power Platform consulting
Industries Served
- Financial Services
- Healthcare
- Retail
- Manufacturing
- Public Sector
- Telecommunications
Key Features
- Enterprise-scale consulting expertise
- Strong Microsoft ecosystem alignment
- Large global delivery capabilities
- Advanced AI and cloud consulting
Why Businesses Choose Avanade
Businesses typically choose Avanade for large-scale enterprise transformation projects requiring deep technical capability, governance, and long-term modernization planning.
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#4. HSO
Founded
1987
Headquarters
Veenendaal, Netherlands
HSO is a global Microsoft business transformation partner known for helping organizations improve operations through cloud technologies, ERP systems, CRM modernization, and business applications.
The company has strong experience delivering large-scale transformation projects across multiple industries.
Best For
- Enterprise organizations
- Multi-country implementations
- Cloud modernization initiatives
- Operational transformation projects
Services They Offer
- Dynamics 365 implementation
- ERP and CRM consulting
- Cloud migration
- AI consulting
- Business process optimization
- Data analytics
- Managed support services
Industries Served
- Manufacturing
- Retail
- Financial Services
- Healthcare
- Distribution
Key Features
- Global consulting capabilities
- Strong Microsoft Cloud expertise
- Industry-focused delivery models
- Large enterprise transformation experience
- Long-term support offerings
Why Businesses Choose HSO
Organizations often choose HSO when they require enterprise-level transformation support combined with strong Microsoft Cloud consulting expertise.
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#5. Western Computer
Founded
1987
Headquarters
Oxnard, California, United States
Western Computer is known for helping businesses modernize ERP and CRM environments using Microsoft technologies.
The company focuses heavily on improving operational visibility, streamlining business workflows, and supporting cloud transformation.
Best For
- ERP modernization projects
- Manufacturing and operations-heavy businesses
- Cloud migration initiatives
- Businesses upgrading legacy systems
Services They Offer
- ERP implementation
- CRM consulting
- Cloud migration
- Business intelligence setup
- System modernization
- Reporting solutions
- Managed services
Industries Served
- Manufacturing
- Distribution
- Retail
- Food and Beverage
Key Features
- ERP-focused implementation expertise
- Cloud modernization capabilities
- Legacy migration experience
- Operational workflow optimization
- Reporting and analytics support
Why Businesses Choose Western Computer
Businesses often choose Western Computer for operational modernization projects where ERP transformation and business process optimization are priorities.
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#6. Encore Business Solutions
Founded
1990
Headquarters
Winnipeg, Canada
Encore Business Solutions provides consulting and implementation services across CRM, ERP, cloud systems, reporting, automation, and business intelligence.
The company is recognized for helping organizations build connected Microsoft ecosystems across operations, customer management, and analytics.
Best For
- Businesses seeking integrated Microsoft environments
- Companies adopting Power Platform
- Mid-market digital transformation projects
- Organizations requiring long-term Microsoft consulting support
Services They Offer
- CRM implementation
- ERP consulting
- Power Platform consulting
- Cloud transformation
- Reporting and BI solutions
- Data migration
- Managed support services
Industries Served
- Manufacturing
- Retail
- Distribution
- Professional Services
- Finance
Key Features
- Broad Microsoft ecosystem expertise
- Power Platform integration capabilities
- CRM and ERP consulting support
- Business intelligence experience
- Ongoing support services
Why Businesses Choose Encore Business Solutions
Businesses often choose Encore because of its ability to connect multiple Microsoft technologies into one integrated operational ecosystem.
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#7. Hitachi Solutions
Founded
2003
Headquarters
Tokyo, Japan (with offices in UK)
Hitachi Solutions is a recognized global consulting and implementation provider with extensive experience across Microsoft business applications.
The company supports organizations with ERP, CRM, analytics, cloud migration, and operational transformation initiatives.
Best For
- Enterprise transformation projects
- Industry-focused CRM implementations
- Large-scale Microsoft deployments
Services They Offer
- Dynamics 365 consulting
- CRM implementation
- ERP modernization
- Data analytics
- Cloud migration
- Business transformation consulting
- Managed services
Industries Served
- Manufacturing
- Energy
- Retail
- Healthcare
- Financial Services
Key Features
- Enterprise implementation experience
- Industry-specific consulting expertise
- End-to-end transformation services
Why Businesses Choose Hitachi Solutions
Businesses typically choose Hitachi Solutions for complex transformation projects requiring operational modernization and enterprise consulting support.
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#8. Columbus Global
Founded
1989
Headquarters
Ballerup, Denmark
Columbus Global is known for helping businesses modernize operations through ERP systems, business applications, analytics, and digital transformation consulting.
The company has particularly strong visibility in manufacturing and operational industries.
Best For
- Manufacturing businesses
- Retail and supply-chain organizations
- ERP modernization projects
- Industry-specific transformation initiatives
Services They Offer
- ERP implementation
- Dynamics 365 consulting
- Supply-chain optimization
- Cloud transformation
- Reporting and analytics
- Business process consulting
Industries Served
- Manufacturing
- Retail
- Food Industry
- Supply Chain
- Distribution
Key Features
- Industry-specific expertise
- Manufacturing transformation experience
- Operational optimization capabilities
- ERP modernization support
- Data and reporting solutions
Why Businesses Choose Columbus Global
Organizations often choose Columbus Global when they require industry-focused consulting combined with operational modernization expertise.
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#9. RSM
Founded
1964
Headquarters
London, United Kingdom
RSM combines business consulting with technology implementation services to help organizations improve operational efficiency, customer management, reporting, and digital workflows.
The company supports businesses through implementation, optimization, and ongoing operational support.
Best For
- Mid-market businesses
- Organizations requiring consulting plus implementation
- Companies modernizing finance and operations
- Businesses seeking operational visibility
Services They Offer
- CRM consulting
- ERP implementation
- Data analytics
- Digital transformation consulting
- Managed IT services
- Reporting solutions
- Business process optimization
Industries Served
- Finance
- Healthcare
- Manufacturing
- Retail
- Professional Services
Key Features
- Consulting plus implementation capabilities
- Mid-market business expertise
- Operational optimization focus
- Reporting and analytics support
- Long-term advisory services
Why Businesses Choose RSM
Organizations often choose RSM because it combines operational consulting with practical implementation support for growing businesses.
How to Choose the Right Dynamics 365 Partner in the UK
Before selecting a Dynamics 365 partner, evaluate the following areas carefully:
1) Industry Experience
Choose a consultant that understands your industry, operational workflows, compliance requirements, and customer management challenges.
Industry-specific experience often leads to faster implementation and better long-term system performance.
2) Technical Expertise
A reliable Dynamics 365 partner should be able to support:
- CRM and ERP implementation
- workflow automation
- cloud migration
- third-party integrations
- reporting and analytics
- AI and automation readiness
- data migration and modernization
3) Customization Capabilities
Every business operates differently. The right partner should be able to customize Dynamics 365 based on your workflows, reporting needs, and operational structure instead of forcing generic templates.
4) Support and Training
Post-launch support is critical for long-term success.
Choose a Dynamics 365 partner that provides onboarding, user training, optimization support, troubleshooting, and future scalability guidance.
5) Scalability
Your CRM and ERP systems should support future business growth.
The best Microsoft Dynamics 365 consultants build scalable solutions that can evolve with changing operational, customer, and reporting requirements.
6) Transparency and Communication
A good consulting partner should provide clear project timelines, realistic expectations, transparent pricing, and regular communication throughout the engagement.
Strong communication reduces implementation risks and improves project efficiency.
Why Evangelist Apps Is a Strong Choice for Dynamics 365 Consulting
Evangelist Apps is a practical choice for UK businesses that need more than basic Dynamics 365 setup.
The team combines Microsoft Solutions Partner expertise with custom CRM development, workflow automation, AI-ready delivery, and enterprise software experience.
For businesses that want to modernize customer management, reduce manual work, improve reporting, and build a system that fits real operations, Evangelist Apps offers a clear business-first approach.
The company also has proven delivery experience across well-known brands, including British Airways, British Gas, UBS Bank, Hästens, Third Bridge, and NEO Bank. (Check the portfolio for more information)
This makes Evangelist Apps a strong fit for Dynamics 365 implementation, CRM modernization, custom integrations, and longer-term digital transformation work.
Book a FREE consulting call with Evangelist Apps today.
F.A.Qs
Q. What does a Microsoft Dynamics 365 consultant do?
A Microsoft Dynamics 365 consultant helps businesses implement, customize, integrate, and optimize Dynamics 365 systems to improve operations, customer management, reporting, and workflow automation.
Q. Why should businesses hire a Dynamics 365 partner?
A Dynamics 365 partner helps businesses reduce implementation risks, improve system adoption, streamline integrations, and build scalable workflows aligned with long-term business goals.
Q. How do I choose the right Dynamics 365 consultant in the UK?
Choose a consultant with industry experience, strong Microsoft expertise, implementation capabilities, integration knowledge, and long-term support services tailored to your business needs.
Q. What industries use Microsoft Dynamics 365?
Microsoft Dynamics 365 is widely used across finance, healthcare, retail, logistics, manufacturing, professional services, and enterprise technology industries.
Q. What services do Dynamics 365 consultants provide?
Dynamics 365 consultants provide CRM implementation, ERP consulting, workflow automation, cloud migration, integrations, reporting setup, AI consulting, and post-launch support services.
Q. How long does a Dynamics 365 implementation take?
Implementation timelines vary based on project complexity, integrations, customization requirements, and business size. Most projects can take several weeks to several months.
What is the difference between Microsoft 365 and Dynamics 365?
Microsoft 365 focuses on productivity and collaboration tools, while Dynamics 365 focuses on CRM, ERP, business operations, customer management, and workflow automation.
Q. Can Dynamics 365 consultants help with AI and automation?
Yes. Many Dynamics 365 consultants help businesses implement AI-driven workflows, automation tools, analytics, and Microsoft Copilot capabilities within the Microsoft ecosystem.
Q. Is Dynamics 365 suitable for small and mid-sized businesses?
Yes. Dynamics 365 supports startups, SMBs, and enterprises with scalable CRM and ERP capabilities that can grow alongside business operations and customer requirements.
