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CASE STUDY

Badger’s Den – Luxury Salon App

Client Overview

Badger’s Den is a premium salon platform designed to simplify and enhance how customers discover, book, and enjoy luxury treatments. It also provides salon staff and administrators with complete control over operations.

With a mobile-first approach, real-time scheduling, custom room and station logic, and integrated payments, Badger’s Den redefines salon operations for modern businesses and high-end clientele.

  • Business size: 11–50 employees
  • Platforms: iOS, Android (Flutter), Admin Web Portal (Laravel, AWS-hosted)
  • Users: Customers, Therapists, Admin Teams

The Challenge

Badger’s Den identified key gaps in traditional salon management systems:

  • Lack of real-time appointment scheduling and availability
  • No visibility into room or station usage
  • Manual credit tracking for memberships
  • Limited payment options
  • Inflexible service rules and staff scheduling
  • No central dashboard for salon management

The objective was to build a smart, unified system that works seamlessly for customers, staff, and salon managers

What We Delivered

Evangelist Apps delivered a comprehensive, end-to-end platform that includes a mobile app for customers and a web-based portal for administrators.

Customer App – Booking and Membership Experience

Real-Time Booking System

  • Book one or more services using live availability
  • Prevent conflicts using linked service rules
  • Automatically manage room and station availability
  • Service blocking for specific days or staff types

Membership Plans and Credit Wallet

  • Monthly and annual plans with auto-renewal
  • Credit rollover and expiry handling
  • Option to upgrade or downgrade plans
  • In-app wallet showing balance, usage, and alerts

Service Catalogue and Add-ons

  • Browse services by type, duration, or credit requirement
  • View details including pricing and staff availability
  • Add promotional packages or limited-time offers

Notifications and Alerts

  • Booking confirmations, reminders, and credit updates
  • Promotional notifications and seasonal messages

Secure Payment Integration

  • Stripe SDK integration with full PCI compliance
  • Supports Apple Pay, Google Pay, and all major cards
  • In-app top-ups and package purchases

Admin Web Portal – Management and Control

Central Booking Dashboard

  • View all appointments in calendar format
  • Filter by room, service, staff, or booking type
  • Real-time status updates and alerts for conflicts

Room, Station, and Staff Management

  • Assign therapists to specific service types and shifts
  • Manage room and station availability
  • Set blackout dates, breaks, and rules for service allocation

Membership and Credit Oversight

  • Create and manage plan pricing and structure
  • Track credit usage, refunds, and adjustments
  • View detailed transaction logs

Service and Package Management

  • Create services, link them to packages, set durations and credit values
  • Configure rules such as cancellation periods, buffer times, and dependencies

Role-Based Access Control

  • Define user roles with permissions (Admin, Manager, Therapist, Receptionist)
  • Secure session management with timeouts and access controls

Promotions and Banners

  • Create banners and push campaigns from the portal
  • Schedule targeted offers and seasonal updates

Technology Stack and Integrations

  • Mobile app built in Flutter (iOS and Android)
  • Admin portal built using Laravel and MySQL
  • Stripe for secure payments
  • Native Apple Pay and Google Pay support
  • Push notifications using Firebase Cloud Messaging
  • AWS-hosted with regular backups and version control

Benefits Due to Solution

  • Over 95% customer satisfaction reported post-launch
  • 50% increase in monthly membership conversions
  • 2.5+ hours saved per day in staff scheduling and management
  • Reduction in missed or overlapping appointments
  • Improved upselling of services and packages through mobile browsing
Mobile App Development
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    +44 (0) 2080951050

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Cressex Business Park
Lincoln Road,
High Wycombe,
HP12 3RL

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Sentinel House
Ancells Business Park,
Harvest Crescent,
Fleet GU51 2UZ

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